Privacy Policy 3bvbx — Personal Data Protection for Malaysia Members

This Privacy Policy outlines 3bvbx's commitment to protecting the personal data of all members using our platform. As an online betting platform operating in the Malaysia market, we understand the importance of privacy and our responsibility in managing the information you entrust to us.

By registering as a 3bvbx member or continuing to use the platform after the effective date of this policy, you are deemed to have understood and agreed to how we manage your personal data as described in this document. This Privacy Policy should be read together with Terms and Conditions our platform.

3bvbx collects various categories of personal data depending on how you interact with the platform. Below is a clear overview of the data we collect:

We only collect data that is strictly necessary for the stated purpose. We do not collect irrelevant or excessive data.

Personal data collected by 3bvbx is used for the following legitimate purposes related to the provision of platform services:

• Account Management: Create, verify, and manage your member account.
• Transaction Processing: Securely process deposits, withdrawals, and bonus payments.
• Identity Verification (KYC): Comply with legal requirements including anti-money laundering obligations.
• Customer Support: Help you resolve issues and respond to enquiries effectively.
• Platform Security: Detect and prevent fraud, unauthorised access, and suspicious activity.
• Service Improvement: Analyse usage patterns to improve the overall user experience.
• Communications: Send important notifications regarding your account, transactions, and platform updates.

Your data security is the absolute top priority of 3bvbx. The following are the security measures we implement to protect your personal data:

• 256-bit SSL Encryption for all data transmitted between your device and our servers.
• At-rest data encryption for all sensitive data in our databases.
• Tiered access control — only authorized personnel may access members' personal data.
• Regular security audits by independent internal and external security teams.
• Real-time intrusion detection to detect and respond to cyber threats promptly.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once no longer needed, data is securely deleted in accordance with industry-standard procedures.

3bvbx does not sell, rent, or share your personal data with third parties for marketing purposes. However, in certain situations, data may be shared with:

• Payment Service Provider: To securely process financial transactions (e.g., FPX, bank payment gateways). They are bound by strict confidentiality agreements.
• KYC Service Provider: Third parties that assist in the identity verification process required for legal compliance.
• Statutory Authority: If required by law, court order, or a legitimate law enforcement agency.
• Technical Provider: Hosting and infrastructure companies that help operate our platform, subject to strict data processing agreements.

The 3bvbx platform uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Types of cookies we use:

• Essential Cookies: Required for the platform to function properly — including login session verification and security settings. These cookies cannot be disabled.
• Performance Cookies: Collect information on how you use the platform to help us improve functionality and speed.
• Preference Cookies: Save your preferences such as language, theme, and display layout.
• Analytics Cookies: Help us understand usage patterns in aggregated and anonymised form for continuous improvement purposes.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the overall functionality of the platform.

As a 3bvbx member, you have the following rights regarding your personal data that we manage:

To exercise any of the above rights, contact the 3bvbx support team via live chat or email. We will process your request within a reasonable timeframe.

The Know Your Customer (KYC) process is a mandatory standard compliance requirement in the online gambling industry. 3bvbx implements KYC to ensure:

• The identity of all members is verified to prevent identity fraud.
• The platform is not misused for money laundering activities.
• Fund withdrawals are only processed to the verified account owner.
• Registered members meet the minimum age requirement of 18 years.

Documents collected during KYC — including national ID, passport, and proof of address — are stored with the highest level of security and accessed only by authorised compliance staff. These documents are not shared with third parties unless required by law.

The 3bvbx platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you become aware that a child has registered on our platform, please contact our support team immediately so the appropriate action can be taken.

We apply age verification during registration and KYC to ensure all members meet the minimum age requirement. Accounts found to be registered by minors will be closed immediately and any remaining balance refunded.

3bvbx reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform improvements. Any material amendments will be communicated to members via:

• In-platform notifications when you log in.
• Email notification to registered members (for significant changes).
• Update the "Last Updated" date at the top of this document.

Your continued use of the platform after any amendments take effect constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to help.

You can reach the 3bvbx support team via:

• Live Chat: Available directly on the 3bvbx web platform and mobile app, 24 hours a day, 7 days a week.
• Support Email: [email protected] — for privacy and data protection inquiries requiring a written response.

We are committed to responding to all privacy-related enquiries within a reasonable timeframe and ensuring your concerns are addressed seriously.